Manewales

Terms & Conditions

Last updated: 20 September 2026

1. About us

This website is operated by Ciska Studio, trading as Manewales, a Ciska Art wine label ("we," "us," "our"). Our registered address is Centurion, Gauteng, South Africa. Contact us at [email protected].

2. Acceptance of these terms

By using this website or placing an order, you agree to be bound by these Terms & Conditions.

3. Age restriction

Manewales sells alcoholic beverages. You must be 18 years or older to purchase from this website. By placing an order, you confirm you are 18 or older. We may request proof of age at any point, including at delivery, and may refuse or cancel any order where age cannot be verified.

4. Products and pricing

All prices are listed in South African Rand (ZAR), inclusive of VAT where applicable. We take reasonable care over product descriptions and pricing, but errors may occur; if we discover a pricing error after you've ordered, we'll contact you before proceeding.

5. Placing an order

Your order confirmation confirms we've received your order — it doesn't guarantee availability. We may refuse, cancel, or limit any order, including where we suspect fraud, where age can't be verified, or where stock is unavailable.

6. Payment

Payment is processed securely through PayStack. We do not store your full card details.

7. Delivery

We deliver [nationwide within South Africa / specify regions]. Estimated delivery is [4 business days] from confirmed payment. Someone 18 or older must be available to receive and sign for delivery; our courier may request valid ID. If no one of legal age is available, the order may be returned to us and redelivery fees may apply.

8. Cancellations and cooling-off

South Africa's Electronic Communications and Transactions Act (ECTA) generally gives online shoppers a 7-day cooling-off right, but perishable and everyday-consumption goods are typically excluded. On that basis, once your order is delivered with seals intact, we don't offer change-of-mind returns — see our Return & Refund Policy.

This clause should be confirmed with a South African attorney before publishing — alcohol isn't explicitly named in ECTA's exclusion list, it's treated as falling under it by inference.

9. Responsible drinking

Not for sale to persons under the age of 18. Drink responsibly.

10. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss arising from your use of this website or your order, except where such liability cannot be excluded under the Consumer Protection Act.

11. Intellectual property

All content on this website, including the Manewales and Ciska Art names, logos, and label artwork, is owned by us and may not be used without our permission.

12. Governing law

These terms are governed by the laws of the Republic of South Africa.

13. Complaints

If you have a complaint, contact us first at [email protected] so we can try to resolve it directly.

14. Changes to these terms

We may update these terms from time to time. The updated version will appear on this page with a new "last updated" date.